FAQ

Yes. An organization can hold multiple companies, each with its own chart of accounts, tax registration, numbering and reports. Switch between them from the company selector; data never crosses between companies.

No. The base currency and financial-year start are fixed once a company has transactions, because every posted figure is stored in the base currency. Confirm both during setup.

Assign each user a role under Settings → Users. Roles scope access to specific modules and actions; build a custom role when the defaults do not fit.

On the delivery note (out) and the goods receipt (in) — not on the invoice. This keeps physical stock aligned with value even when goods move before they are billed.

Rarely. Finalising a document posts its double-entry automatically. You only write manual journals for adjustments such as depreciation or opening balances. See Accounting.

Finalised documents cannot be edited, which protects your audit trail. Issue a credit note (sales) or debit note (purchases) to reverse the amounts, then raise a corrected document.

Yes. GrivaOne generates Phase 1 QR-coded invoices and supports Phase 2 signed UBL clearance and reporting. Phase 2 requires onboarding with your own Fatoora credentials first — see Compliance & ZATCA.

From the same finalised sales and purchase invoices that feed the ledger, so the VAT return reconciles to your source documents and financial statements.

Always. Financial statements are built by reading posted general-ledger entries, the single source of truth, so reports and books cannot diverge.